QUALITY & SERVICE
A trusted wholesale butcher is much more than just the best meat at the right price. We like to think it is our old-fashioned values and taking the time to listen and look after our loyal customers, which has given us the reputation of going the extra mile. It is the promptness and courtesy of our office team taking telephone enquiries and handling orders, our butchery teams in expertly cutting and carefully packaging, our fleet of lorry and van drivers efficiently and politely delivering and us as the family and management team listening to customer feedback and developing what we do.
After five decades in business, we have a well-practised operation but we know we can always improve, fortunately our customers know we will always strive to put things right in the rare event of a problem, that’s what customer care means to us.
Health and safety-wise, our well-trained team work under stringent supervision, properly qualified in the due diligence and risk assessment expected in food safety and environmental legislation, to ensure the bio-security of what we do as a butchery in the supply chain from farm to customer, in terms of temperature, cleanliness, pollution and hazard handling.